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Hackers Pose as IT Support to Breach Salesforce, Steal Corporate Data, and Demand Ransom

June 4, 2025 by Edward Silha

Illustration of hacker posing as IT support to access Salesforce dataHackers posing as IT support are targeting employees at large companies to sneak into their Salesforce systems and steal data. They start with a phone call, pretending to help with a routine issue. The real goal? To get the employee to connect to a fake version of Salesforce’s Data Loader tool. Once that happens, the attackers can quietly grab sensitive company data.

Google’s Threat Intelligence Group has been tracking the group behind this, known as UNC6040. Their method depends on trust—posing as helpful support staff and guiding employees through what feels like a normal setup process. Because the tool is something many employees already use, it doesn’t seem suspicious. [Read more…]

Filed Under: Blog, Cybersecurity Tagged With: CRM security, cybersecurity, data breach, data extortion, Google Threat Intelligence Group, Microsoft 365, Mullvad, Okta, phishing, ransomware, Salesforce, ShinyHunters, UNC6040, voice phishing, Workplace

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STE 500B
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